Privacy Policy

Effective Date: 15 January 2025

At fimoravexlo, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you interact with our budget approval workflow platform and related services.

We're based in Australia and comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). If you're outside Australia, we'll still protect your data with the same care and attention.

By using our services, you're agreeing to the practices outlined here. If something doesn't sit right with you, please reach out before continuing.

Information We Collect

We collect different types of information depending on how you use our platform. Some you give us directly, and some we gather automatically as you navigate through the system.

Information You Provide Directly

When you sign up for fimoravexlo or use our budget workflow tools, you share information with us. This typically includes:

  • Your name, email address, and phone number when creating an account
  • Company details and business information for organizational setup
  • Payment information processed through secure third-party providers
  • Budget data, approval workflows, and financial information you input into the system
  • Messages and support requests you send to our team
  • Feedback, survey responses, and any other communications you choose to share

Information We Collect Automatically

As you use fimoravexlo, our systems collect certain technical information to keep things running smoothly and improve your experience:

  • Device information like your IP address, browser type, and operating system
  • Usage data showing which features you access and how you navigate the platform
  • Log files that record system activity and error reports
  • Cookies and similar tracking technologies (you can control these in your browser settings)
  • Location data based on your IP address to provide region-specific features

We don't collect sensitive information like health records, racial or ethnic origin, political opinions, or religious beliefs unless you explicitly provide it and we have a legitimate reason to process it.

How We Use Your Information

Everything we collect serves a specific purpose. Here's what we do with your data and why it matters:

  • Provide and maintain our services: We need your information to set up your account, process your budget workflows, and keep the platform functioning properly.
  • Process transactions: When you upgrade your plan or make payments, we use your information to complete those transactions securely.
  • Send important updates: We'll contact you about service changes, security alerts, or issues that affect your account.
  • Improve our platform: Usage data helps us understand which features work well and where we need to make improvements.
  • Provide customer support: When you reach out for help, we use your information to understand your issue and respond effectively.
  • Ensure security: We monitor for suspicious activity and protect against unauthorized access to your account.
  • Comply with legal requirements: Sometimes we're required by law to process or retain certain information.

We occasionally send educational content and product updates, but you can opt out of these communications anytime. Critical service notifications will still reach you because they're essential for your account security and functionality.

How We Share Your Information

We don't sell your personal information to third parties. Period. But we do share it in specific situations:

Service Providers

We work with trusted companies that help us run fimoravexlo. These might include cloud hosting providers, payment processors, email services, and analytics platforms. They only access the information needed to perform their specific functions, and they're contractually required to protect your data.

Business Transfers

If fimoravexlo is acquired by or merges with another company, your information would be part of that transaction. We'd notify you before your data becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required by law, court order, or government request. We'll also share information when necessary to protect our rights, prevent fraud, or address security issues.

With Your Consent

For anything not covered above, we'll ask your permission before sharing your information with third parties.

Your Privacy Rights

You have significant control over your personal information. Under Australian privacy law and our commitment to transparency, here's what you can do:

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide it in a commonly used format within 30 days.

Correct Information

If something we have on file is wrong or outdated, you can update it directly in your account settings or ask us to correct it.

Delete Your Account

You can close your account and request deletion of your personal information. Some data may be retained for legal or legitimate business purposes.

Object to Processing

You can object to certain uses of your information, particularly for marketing purposes. We'll honor your preferences.

Data Portability

You can request your data in a structured format to transfer it to another service provider if you choose.

Withdraw Consent

If we're processing your data based on consent, you can withdraw it at any time. This won't affect any processing done before you withdrew consent.

To exercise any of these rights, contact us at support@fimoravexlo.com. We'll verify your identity and respond within a reasonable timeframe, typically 30 days. There's no charge for most requests, though we may charge a reasonable fee if your request is excessive or repetitive.

Data Security

We protect your information using industry-standard security measures. Our approach includes multiple layers of protection:

  • Encryption in transit using TLS protocols for all data transmission
  • Encryption at rest for sensitive information stored in our databases
  • Regular security audits and vulnerability assessments
  • Access controls limiting who can view or modify your data
  • Two-factor authentication options for account security
  • Regular backups stored in secure, geographically distributed locations
  • Employee training on data protection and privacy practices

Despite our best efforts, no system is completely secure. If we discover a data breach that affects your information, we'll notify you promptly and take steps to minimize any harm.

You play a role in keeping your account secure too. Use a strong, unique password, enable two-factor authentication, and don't share your login credentials with others.

Data Retention

We keep your information only as long as necessary for the purposes described in this policy. Here's our general approach:

Data Type Retention Period
Account information Duration of active account plus 2 years after closure
Budget and workflow data Duration of subscription plus 7 years for compliance
Support communications 3 years from last interaction
Usage logs and analytics 18 months from collection
Payment records 7 years for tax and accounting purposes
Marketing preferences Until you opt out or close your account

When we no longer need information, we securely delete or anonymize it. Some data may be retained longer if required by law or necessary for legitimate business purposes like resolving disputes or enforcing our agreements.

International Data Transfers

fimoravexlo operates primarily in Australia, but we use some service providers located in other countries, including the United States and Europe. When we transfer your information internationally, we ensure it receives adequate protection through:

  • Standard contractual clauses approved by relevant authorities
  • Verification that recipient countries have adequate privacy protections
  • Additional safeguards when transferring sensitive information
  • Regular reviews of our international service providers' security practices

If you're outside Australia and using our services, your information may be transferred to and processed in Australia. By using fimoravexlo, you consent to such transfers subject to the protections described here.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on fimoravexlo. These small files help us remember your preferences, analyze how you use the platform, and provide personalized features.

Types of Cookies We Use

  • Essential cookies: Required for basic platform functionality, including authentication and security features
  • Performance cookies: Help us understand how you interact with fimoravexlo so we can improve it
  • Functionality cookies: Remember your preferences and settings between sessions
  • Analytics cookies: Provide insights into user behavior and feature usage

You can control cookies through your browser settings. Keep in mind that blocking certain cookies may affect platform functionality. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications when new cookies are set.

Children's Privacy

fimoravexlo is designed for business use and isn't intended for individuals under 18 years old. We don't knowingly collect personal information from children. If we discover we've inadvertently collected such information, we'll delete it promptly.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice in the platform.

The "Effective Date" at the top shows when this version was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continuing to use fimoravexlo after changes take effect means you accept the updated policy. If you disagree with changes, you should stop using our services and contact us about closing your account.

Third-Party Services

fimoravexlo may contain links to external websites or integrate with third-party services. This privacy policy doesn't cover those external sites or services. We recommend reviewing their privacy policies before sharing any information with them.

We're not responsible for the privacy practices or content of third-party websites, even if you access them through fimoravexlo.

Australian Privacy Principles Compliance

As an Australian company, we comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This includes:

  • Being open and transparent about how we manage personal information
  • Giving you the option to interact with us anonymously where practical
  • Only collecting information necessary for our functions
  • Handling personal information according to your reasonable expectations
  • Implementing appropriate security safeguards
  • Providing you with access to your personal information
  • Correcting inaccurate information when requested

If you have concerns about how we handle your personal information, you can lodge a complaint with the Office of the Australian Information Commissioner after raising it with us first.

Questions About Privacy?

If you have questions, concerns, or requests regarding this privacy policy or how we handle your information, reach out to us at:

Email: support@fimoravexlo.com
Phone: +61 400 106 699
Address: 281 Sturt St, Townsville QLD 4810, Australia